JDExtreme (JDX) Casino Privacy Policy
Effective Date: January 17, 2025
At JDExtreme (JDX) Casino, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and mobile app.
Table of Contents
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, date of birth, phone number, address, and any other information you provide during registration or when contacting our customer support.
- Account Information: This includes your username, password, security questions, and other account details.
- Payment Information: If you make a deposit or withdrawal, we may collect your payment method details, such as credit card information or e-wallet account details. This information is processed securely by our payment processors and is not stored on our servers.
- Technical Information: This includes your IP address, device information, browser type, operating system, and other technical details about your device and connection.
- Usage Information: We collect information about how you use our website and app, such as the pages you visit, the games you play, and the time and date of your activities.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services: We use your information to operate our website and app, provide customer support, and improve your gaming experience.
- To process transactions: We use your payment information to process deposits and withdrawals.
- To communicate with you: We may send you emails or notifications about your account, new games, promotions, and other updates.
- To personalize your experience: We may use your information to personalize your gaming experience and recommend games and promotions that may be of interest to you.
- To prevent fraud and abuse: We use your information to detect and prevent fraudulent activities and abuse of our services.
- To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your information to the following third parties:
- Payment processors: We share your payment information with our secure payment processors, such as GCash / Maya, to facilitate transactions.
- Service providers: We may share your information with third-party service providers who assist us with operating our website and app, providing customer support, and other essential functions. For example, we may share your data with analytics providers like Google Analytics to better understand user behavior and improve our services.
- Regulatory authorities: We may disclose your information to regulatory authorities or law enforcement agencies if required by law or legal process.
- Business partners: We may share your information with our business partners to offer you joint promotions or other services.
4. Data Security
We take appropriate measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard security measures, such as SSL encryption, to safeguard your data.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Cookies
We use cookies on our website and app to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. Cookies help us enhance user experience by remembering your preferences and providing personalized recommendations.
7. Your Rights
You have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, please contact us at support@jdextreme.casino.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Responsible Gaming and Privacy
We are committed to promoting responsible gaming while protecting your privacy. We offer tools like deposit limits and self-exclusion to help you maintain control over your gaming activity.
10. Regulatory Compliance and Transparency
As a PAGCOR-licensed casino, we strictly adhere to the regulations set forth by the Philippine government. Transparency is at the core of our operations, and we regularly review our practices to ensure compliance.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and notify you via email or through the app.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our customer support team via email at support@jdextreme.casino, through our 24/7 live chat on our website.
13. Language
This Privacy Policy is available in English and Tagalog.